An independent damage investigation will provide the proofs for the loss evaluation of the bulk commodity cargo during the transportation, custody transfer and storage to the client.
What is Damage Investigation?
Damage Investigation is the process of systematically examining a product, material, or shipment to determine the cause, extent, and responsibility for physical damage. This is a crucial step in quality control, claims management, and continuous improvement in supply chains or manufacturing environments.
When Is Damage Investigation Needed?
- Upon customer complaints or product returns;
- When receiving visibly damaged goods;
- During inspection failures or non-conformance reports;
- After accidents in storage or transportation.
How to Conduct Damage Investigation?
- Evaluate breakage, stain, shortage, and damage of the importing goods;
- Figure out the reasons causing goods damage;
- Identify the exact damage parts/segments and to assess the extent of damage; Analyze the influence of damage on use, sale, and depreciation rate of the products;
- Assess the expenses in repairing, processing and refitting;
- Provide written proofs as the evidence for claiming for compensation.
The GIS Inspection Benefits
Quality inspection in manufacturing is crucial for ensuring that products meet required standards and specifications before they reach the consumer. This process helps identify defects and non-conformities early, preventing costly recalls and enhancing customer satisfaction.
GIS is an international third-party quality control inspection company in China. GIS provides comprehensive quality control designed to protect you supply chain safety. We have set up an inspection network covering China, Vietnam, India and Malaysia.
GIS only employs full-time inspectors. Our highly trained and experienced inspectors are product experts who receive regular training in their field of specialization.
Our inspections can be carried out on all types of consumer products including garment and apparel, footwear, home textile, fabric, bags and luggage, home appliances, lighting, electrical accessories, computer device, power tools, electronic equipment, toys, kitchenware, furniture, pet products, household product, and sport products.
GIS product inspection services ensure that your products match your desired specifications. Contact us to know more about how GIS can help guarantee your suppliers produce high-quality products.
